B&L Cremation Systems, Inc. has over 2,000 customers in 54 countries worldwide. When making an investment, such as buying a crematory or incinerator, we know that reliability and service are important. That's why no matter where you are in the world, we can send a cremation technician right from our factory in Largo, Florida to service or repair your machine. We also have a 24/7 emergency service phone number (1-727-415-2361) you can call for any of your service needs for our international clients. Please give us a call if you have any questions about products/service, or would like a quote on a specific product (1-800-622-5411). Office hours are 8:30 A.M. - 5:00 P.M. EDT.